Thank you for your order, and I feel excited to be working with you!

Please read the Coaching Contract and submit the form at the end, so we can get started!

Coaching Contract

Coaching Sessions, Scheduling and Time Frame

Sessions will take place by Zoom and will be 60 minutes long.

You can schedule sessions, as and when you wish, within the given package period of time starting with the date of this agreement.  

I recommend a weekly schedule for the first 3 months of work and a bi-weekly schedule afterwards.

You can schedule a coaching session via this link: 

https://app.acuityscheduling.com/schedule.php?owner=18920498&appointmentType=12761164 

Email support

Within the coaching package, you have unlimited email / WhatsApp / Voxer support.

I will always endeavour to reply to you from Monday to Friday within 48 hours of your message.

Your message needs to be always in writing.

Coaching

My primary coaching tool is questioning; I will ask a lot of questions.  My intention and role, as a coach, is to help you find your own answers, discoveries and realisations.  It is not to tell you what to do. 

You enter into this agreement with the full understanding that you are responsible for the actions you take and the results you create.  

You are aware that coaching is in no way to be construed as psychological counselling or any form of therapy.  Coaching results are not guaranteed.

Preparation

Please share with me your experiences and discoveries before each coaching session per e-mail, so we can jump right in in the session. 

Sometimes the most powerful sessions happen when you don’t feel ‘in the mood’ for coaching.  Often, this happens when things are starting to shift or get hard, which is when our defences go up, and we feel resistance.  Have faith that ‘baby steps’, slow and steady will win the day in better time than trying to ‘push’ through.

Problems

We will be designing our relationship from the beginning and on an on-going basis.  Please let me know if you want something from me as your coach or that you want something to change in the coaching relationship.

If I ever say or do anything in a session that you don’t feel comfortable with or if you have any concern with the way we are working, please let me know as soon as possible.  I will challenge your thinking and perceptions, and I trust that you will tell me if I go too far or ask you to do anything that does not serve you. For our work together to be effective, trust, honesty and openness between the two of us are paramount.

Recording of coaching sessions

I record the coaching session and provide a personalised link to the recorded file for review.  You have the opportunity to review your session, reflect on yourself and take notes if you wish to.

The recording is stored for a maximum of 7 days and expires automatically. I don’t store any further copies of the recording. 

You can always opt-out of this additional service by writing me a short message on julianajoycoaching@gmail.com.

I provide the customised link solely to you per e-mail, and you agree that you will not make the link and the recording available to third parties. 

I don’t warrant any loss of information for any reasons during internet transmission.

Guarantee & Refund

Coaching is a team work where I am in charge for giving you tools that will help you get from point A to point B. You´re in charge of implementing them into your life.

I believe a good coach & coachee team work can be very beneficial for great results. This is why I provide a first-session satisfaction guarantee.

While I can’t guarantee that this product will get you a relationship, I can guarantee your satisfaction with the coaching work.

If you are not 100% thrilled after the first session of the purchased coaching package, let me know within 48 hours after that first session at latest by writing me a short message on julianajoycoaching@gmail.com.

You´ll get full refund, no questions asked. A refund later than 48 hours after the first session is not possible.